Privacy Policy

1. Introduction

You will also find a description of your right to privacy and how the law protects you.

The latest update of this Privacy Policy was made on May 18, 2018, and previous versions can be obtained upon request.

If you have questions or wish to exercise your right to privacy, please follow the instructions in this privacy policy. See below: How to contact about the privacy policy.

  2. Our website and the group of companies:

Our website sells printing goods and services to professionals, whether they are start-ups, independent creators or larger companies. This website is not intended for children and we do not intentionally collect data about children.

Consists of two different legal entities:

located at 2nd Floor, 20 Farringdon Road, London EC1M 3AF, United Kingdom; and

Inc. located at 109 Kingston St, Boston, MA 02111, USA.

Is the controller of the data for this site and for any processing of personal data carried out by or on his behalf. Is the controller of the data for any processing of personal data carried out by or on his behalf.

Work collaboratively to provide customers with the best printing goods and services anywhere in the world. They sometimes act as co-controllers of the data. In this privacy policy, the mentions, or “our” refer to the corresponding company of the group of companies responsible for the processing of your data.

  3. The personal data we collect about you

Personal data, or personal information, means any information about an individual that can be used to identify it.

We collect a variety of information about our wonderful customers (you!) And visitors to the website. This personal data is divided into different categories:

Identity Data includes title, first name, last name, username or similar identifier, as well as an encrypted version of your username/password. If you interact with us via social networks, your username on them may be part of it.

Contact Data includes the billing address, delivery address, email address and phone numbers.

Financial Data includes the details of your credit card.

Transaction Data includes details of your payments and refunds and the products and services you purchased from us.

Technical Data includes your IP address, login details, type and version of your browser, time zone and location, browser plug-in types and versions, your system and operating platform, and other technologies on the devices you use to access this website.

Usage Data includes information about how you use our website, products, and services.

Tracking Data includes information that we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixel tags, or mobile identifiers.

Marketing and Communication Data includes your preferences regarding whether or not we receive advertising from us or third parties and your preferences for communication.

For example, we can aggregate your Usage Data to calculate the percentage of users who access a specific feature of the website. For the purpose of providing better content and services, the MOO website uses the Decibel Insight website analysis service.

However, if we combine Aggregated Data with your personal data, so that it may identify you directly or indirectly, we will treat that combined data as personal data that will be used in accordance with this privacy policy.

We also do not collect information about criminal offenses or convictions. If you use this type of personal data on products that you design or create on, we will not know. All personal data included on the designs or products will be treated as ordinary personal data.

  4. How are your personal data collected?

We use various methods to collect data about you, including:

Direct interactions. You can provide us with your Identity Data, Contact Data, and Financial Data by completing our forms or by contacting us by mail, telephone, e-mail, chat or social network.

This includes the personal data that you give when you:

Ask questions or ask to receive information;

Create an account on our website;

Create designs for products on our website;

Order our products or services;

Request that advertisements be sent to you;

Contact us on social networks;

Participate in a contest, promotion or survey;

Contact customer service; or

Leave comments or ratings of our products or services (be nice!).

Automated technologies or interactions.

Sources of third parties or publicly available. We may receive personal data about you from various types of third parties, including:

Technical Data and/or Tracking Data from suppliers of analytics solutions, ad networks, and information providers;

Financial Data, Contact Data and Transaction Data from Payment Service Providers and Fraud Prevention Services;

Identity Data and Contact Data from data partners; and

data from any third party authorized by law to share your personal data with us or to whom you have given permission, such as social networks or evaluation sites.

5. Use of your personal data

We will only use your personal data in accordance with the law. Generally, your personal data will be used in the following cases:

In order to execute the contract we have or will sign with you. For example, when you buy our products, it’s a contract.

When necessary for our legitimate interests (or those of a third party) and your fundamental interests and rights do not exceed them. For example, when we perform anti-fraud checks during the payment process.

When we must meet any legal or regulatory obligations. For example, for keeping our sales records in accordance with tax compliance.

In general, we do not rely on consent as the legal basis for processing your personal data, except where required by law, for example for sending direct marketing communications.

See Explanations of the legal basis governing the treatment we do of your personal data to learn more about the legal principles on which we rely to process your personal data.

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